18 March, 2026
new-website-and-campaign-to-enhance-healthcare-access-in-western-australia

The Cook Government has unveiled a new initiative aimed at improving healthcare access for Western Australians. The launch of the Access Health WA website, supported by a state-wide public awareness campaign titled ‘Where To Go When’, marks a significant step in making healthcare information more accessible. This development is part of the government’s $140 million Winter Strategy 2026, designed to bolster the public health system ahead of the peak season.

With three in ten West Australians reportedly unsure about the range of healthcare options available, the new website seeks to centralize information, making it easier for residents to navigate the system and access the care they need. The site will feature a comprehensive list of healthcare services, including Urgent Care Clinics (UCCs), the WA Virtual Emergency Department, expanded GP services, and more.

Expanding Healthcare Choices

Western Australia now boasts more healthcare options than ever before. Access Health WA aims to consolidate these options into a single, user-friendly platform. The campaign will direct the public to this new resource, where they can explore various healthcare services, such as:

  • Urgent Care Clinics (UCCs): Including 14 bulk-billed Medicare clinics offering free treatment for urgent, non-life-threatening conditions. Research indicates that 80% of people would utilize a UCC if they were more informed about them.
  • WA’s Virtual Emergency Department: Available for both adults and children, with specialist doctors and nurses accessible via secure video calls when referred.
  • General Practitioners (GPs): An increase in bulk-billing practices and extended operating hours.
  • Pharmacists: Expanded scope of practice, including prescribing for urinary tract infections and oral contraception resupply.
  • 1800MEDICARE Service: A new 24/7 free telephone helpline replacing Healthdirect.

The website will be complemented by the ‘Where To Go When’ campaign, which includes advertising across television, cinemas, out-of-home locations, press, radio, and social media, all aimed at encouraging people to explore their healthcare options online.

Official Statements and Reactions

Premier Roger Cook emphasized the importance of the initiative, stating:

“Providing information about the range of healthcare choices available means people can access the medical treatment they need, when they need it. The new Access Health WA website empowers our community with the information they need to choose the right care option for them and their families.”

Health Minister Meredith Hammat echoed these sentiments, highlighting the website’s role in simplifying healthcare navigation:

“Western Australians have access to a wider variety of healthcare options than ever before, and it’s important that we ensure everyone is aware of them through this easy-to-use website. The new Access Health WA website provides clear information and easy tools to help people navigate the health system and choose the most convenient and appropriate care for their health needs.”

Implications and Future Prospects

The launch of Access Health WA and its accompanying campaign represents a proactive approach to healthcare management in Western Australia. By centralizing information and expanding access to services, the initiative is expected to reduce strain on emergency departments and improve overall healthcare outcomes.

As the Winter Strategy 2026 unfolds, the government anticipates that these measures will not only enhance public health preparedness but also foster a more informed and empowered community. The success of this initiative could serve as a model for other regions seeking to improve healthcare accessibility and efficiency.

For more information, Western Australians are encouraged to visit the new website at www.access.health.wa.gov.au.