20 March, 2026
naplan-testing-disrupted-nationwide-by-online-platform-outage

NAPLAN exams across Australia faced significant disruption on the first day of testing due to an unexpected online outage. On Wednesday morning, schools nationwide were forced to pause the annual national schools testing program after being unable to access necessary online resources.

The Australian Curriculum and Assessment Reporting Authority (ACARA) confirmed that a widespread technical issue had prevented students from logging on to the testing platform. Schools were instructed to temporarily halt assessments until the problem was resolved.

“This issue is being urgently investigated by our technology provider, Education Services Australia, who run the platform,” a spokesperson for ACARA stated. “Schools have been advised to pause testing while this is being investigated.”

Widespread Impact on Students and Schools

The disruption affected students in years 5, 7, and 9, with more than a million students scheduled to begin their writing tests. Year 3 students, who complete the test using pen and paper, were not impacted by the online platform issues.

Authorities have not specified the exact number of schools and students affected by the glitch. However, educators from various regions reported confusion and distress at their schools on Wednesday morning. By 11:30 am, ACARA announced that the online issues had been resolved, and testing resumed in affected schools.

“We apologise for the disruption to students and schools, and thank them for their patience. The issue has now been resolved, and schools have been informed they can resume testing,” the spokesperson said. “We continue to monitor the platform to ensure students can complete their assessments without further issues.”

Response from Educational Authorities

Victorian Curriculum and Assessment Authority chief executive Andrew Smith addressed the situation on ABC Radio Melbourne, acknowledging the significant impact on both state and national testing authorities. Despite the delays, Smith assured that no unfair advantage would be given to schools that experienced fewer issues.

“The writing test is held over the first two days, so the prompts that you get for writing are protected in such a way that there’s no advantage for taking the test earlier than others,” Smith explained.

One secondary principal reported that the outage began just five minutes into the year 9 writing task, causing confusion and leading to the test being abandoned. “We were advised to pause and postpone just before 10 am and will try again tomorrow,” he said, describing the logistical challenges faced by schools.

Concerns Over Fairness and Data Integrity

Despite reassurances, some educators expressed concern over the fairness of the testing process. A primary school principal noted that some students had access to the test for a brief period before the outage, potentially allowing them to gain an advantage if the test prompt remains unchanged.

“It raises issues because the writing test is an unseen prompt. Some kids, if they have seen the prompt, have 24 hours to familiarise themselves with it and plan it out,” the principal said.

The principal also highlighted the importance of the NAPLAN assessment in evaluating school performance, as it significantly influences the MySchool website and the Department of Education’s assessments.

“That’s the first point on which we are judged on, what percentage of our students are strong or exceeding. The department looks at us and makes judgments on how good we are. They use the NAPLAN data, it’s important data,” he emphasized.

Looking Ahead

The incident underscores the critical role of reliable technology in modern educational assessments. As schools resume testing, authorities will need to ensure robust systems are in place to prevent future disruptions. The situation also highlights the need for contingency plans to maintain fairness and integrity in national assessments.

As the NAPLAN testing continues, educators and students alike will be watching closely to see how authorities address these challenges and ensure a smooth and equitable testing process for all involved.