7 October, 2025
qantas-and-finnair-s-strategic-partnership-a-flight-experience-review

On September 16, 2025, passengers on Qantas flights between Sydney and Singapore, as well as Sydney and Bangkok, might find themselves aboard a Finnair aircraft. This is due to a strategic “wet lease” agreement between Qantas and Finnair, set to conclude in 2026. The arrangement allows Qantas to utilize Finnair’s Airbus A350-900 for these routes, offering a unique flying experience for travelers.

Finnair operates the Singapore-Helsinki route daily under flight AY132, utilizing the modern Airbus A350-900. This aircraft is known for its spacious economy class, where passengers can enjoy a front-row window seat, such as 31L, with a flight duration of approximately 12 hours and 40 minutes. On a recent flight, passengers arrived 20 minutes ahead of schedule, demonstrating the efficiency of the service.

Checking In and Baggage Policies

Travelers flying from Sydney to Singapore on Qantas initially check in at Sydney Airport, where they may encounter additional baggage fees. For instance, a passenger traveling to Nuuk, Greenland, via Reykjavik with Icelandair faced a $250 charge for an extra 10-kilogram bag due to Icelandair not being part of the oneworld alliance, unlike Qantas and Finnair.

Finnair’s baggage policy allows up to 23 kilograms of checked baggage and one seven-kilogram cabin bag, aligning with industry standards. This partnership with Qantas enables passengers to earn points through the Finnair Plus loyalty program, which is part of the oneworld alliance, thereby benefiting frequent flyers.

In-Flight Experience: Seating and Entertainment

One of the highlights of flying with Finnair is the economy class seating. Passengers with oneworld status may enjoy premium seating options without additional charges. The front-row window seat offers significant legroom, though the seat itself may feel slightly narrow due to the entertainment screen and tray table being stored in the armrest. Despite this, Finnair claims to offer some of the widest seats in the industry at 18 inches.

The entertainment options, however, leave much to be desired. While the screens are generously sized, the selection of movies and TV shows is limited, particularly for those expecting a broad array of Scandinavian films. Technical issues, such as screen freezing, can also detract from the experience, though the availability of USB ports and Wi-Fi for a fee provides some comfort.

Service and Dining

Service on board is typically efficient, even in the face of challenges such as medical emergencies. The cabin crew remains attentive and helpful, ensuring passenger needs are met promptly. However, the dining experience is notably sparse, with meals served in cardboard boxes and limited beverage options. Passengers accustomed to the generous offerings of Asian airlines might find the meal service lacking, though the quality of dishes like the Asian-style chicken is commendable.

Finnair’s commitment to sustainability is evident through initiatives such as a carbon emissions calculator and options for passengers to contribute to sustainable aviation fuel or certified climate projects. These efforts, while not directly reducing CO₂ emissions, reflect a broader industry trend towards environmental responsibility.

Final Thoughts and Recommendations

Finnair’s hub at Helsinki Airport offers a pleasant transit experience, making it an attractive alternative to busier European airports. The airline’s economy class provides a stylish and comfortable journey, though improvements in entertainment and dining options would enhance the overall experience.

With fares starting around $2100 for a return trip from Sydney to Helsinki, Finnair’s offerings are competitive, especially for those seeking a seamless travel experience through the oneworld alliance. As the partnership with Qantas continues, passengers can expect a blend of Finnish efficiency and Australian hospitality, making for a memorable journey.

Overall, Finnair delivers a solid economy class experience, earning a rating of four out of five stars. The airline’s focus on style and comfort, coupled with its strategic partnership with Qantas, positions it well in the competitive long-haul market.

“There’s a lot to like about Finnair’s economy in terms of style – and fare – but long-haul flyers need a wider choice of entertainment. Food and wine choices are in line with budget flights, but the service and comfort are a class act.”

The writer traveled as a guest of HX Hurtigruten Expeditions.